Refund policy

Returns & Refunds

We want you to be happy with what you carry from Killarney Field Co. If something isn't right, we're here to help.

We accept returns within 30 days of delivery. To be eligible for a return, items must be unused, unworn, and returned in their original condition with any original tags and packaging.

To request a return, contact us at killarneyfieldco@gmail.com with your order number and the item you'd like to return. Once your return is approved, we'll provide instructions and the return address.

Customers are responsible for arranging and paying for return shipping. Original shipping charges are non-refundable. We recommend using a trackable shipping service, as Killarney Field Co. is not responsible for return packages that are lost or damaged in transit.

Please do not send items back without contacting us first. Returns sent without prior approval may not be accepted.

Damaged or Incorrect Orders

Please inspect your order when it arrives. If your item arrives damaged or defective, or if you receive the wrong item, contact us as soon as possible at killarneyfieldco@gmail.com.

Include your order number and photos of the issue when applicable. If the issue is our responsibility, Killarney Field Co. will cover the cost of return shipping and work to make it right.

Non-Returnable Items

Personalized, customized, or made-to-order products are final sale unless they arrive damaged or defective.

Gift cards and items marked Final Sale are also non-returnable.

If you're unsure whether an item is eligible for return, contact us before sending it back.

Exchanges

We do not process direct exchanges. If you'd like a different size, color, or item, please return your original purchase in accordance with this policy and place a new order for the item you want.

Refunds

Once your return arrives, we'll inspect it and notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method. Original shipping charges are not refunded, except in cases where the item was defective, damaged, or incorrect.

Please allow up to 10 business days after we process your refund for it to appear on your account, depending on your bank or card issuer.

If more than 15 business days have passed since we approved your refund, contact us at killarneyfieldco@gmail.com.